About Brightmark
We're on a mission to help businesses never miss another lead. Our AI-powered platform automatically recovers missed calls and turns them into booked appointments.
Our Story
Brightmark was born from frustration. We watched too many businesses lose valuable leads because they couldn't answer every call. What started as a simple idea — "What if we could text back missed calls automatically?" — became a comprehensive lead recovery platform.
After months of research and development, we launched with a bold promise: If our AI doesn't increase your booked revenue within 30 days, we'll work for free until it does. That guarantee still stands today.
Today, Brightmark serves hundreds of businesses across plumbing, HVAC, electrical, and other service industries, helping them capture leads they would have otherwise lost forever.
How It Works
Missed Call Detected
Our system monitors your phone lines 24/7 for missed calls.
AI Response Generated
Within 15 seconds, our AI crafts a personalized text response based on your business and the caller's context.
Lead Qualification
The AI engages in conversation to qualify the lead and understand their needs.
Appointment Booked
Qualified leads are automatically scheduled on your calendar. No manual intervention required.
Our Mission
To democratize lead recovery technology and ensure no business ever loses a customer due to an unanswered call. We believe every missed call represents a lost opportunity, and with AI, we can capture them all.
Our Values
Results First
We measure success by the revenue our customers book. Our 30-day guarantee ensures we're always focused on delivering results.
Innovation
We stay at the forefront of AI technology to provide the most advanced lead recovery solutions available.
Partnership
We work as an extension of your team, not just another vendor. Your success is our success.
Meet the Team
Brightmark was founded by entrepreneurs who understand the pain of missed opportunities. Our team combines deep sales experience with cutting-edge AI expertise.
John Smith
CEO & Co-Founder
Former VP of Sales at ServiceMax
Sarah Johnson
CTO & Co-Founder
AI/ML Lead at Google
Mike Davis
Head of Customer Success
Former Customer Success at Salesforce